Terms of service

Terms & Conditions

Welcome to Creatives Den. These Terms & Conditions govern your use of our website and your purchase of our physical products. By accessing or using our site, you agree to be bound by the terms below.

1. Product Ownership and Use
All products sold on this website are original and developed by us. The content, structure, and design of the products (including texts, illustrations, and concepts) are protected by intellectual property laws. You may not reproduce, distribute, or use the product content for commercial purposes without permission.

2. Order Processing and Fulfillment
Orders are processed within 1 business day. We ship to the address provided during checkout and cannot be held responsible for delays due to incorrect or incomplete addresses.

3. Cancellations
Orders can be canceled without penalty if they have not yet been shipped. If you wish to cancel your order, contact us at hello@creativesden.shop as soon as possible with your order number.

4. Returns and Refunds
We accept returns only in the case of damaged items or missing components. For more information, please refer to our Refund Policy.

5. Pricing and Payments
All prices are listed in Euros and include applicable taxes unless otherwise stated. We accept payments through secure payment gateways supported by Shopify.

6. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products.

7. Modifications
We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date.

If you have any questions, please contact us at hello@creativesden.shop